ERP Implementations Exceed Budgets, Schedules
72% of ERP implementations experience duration overruns, compared to 61% which did in 2010.
54% exceed their planned budgets, which is actually down from 74% in 2010.
66% of organizations gain no more than one-half of the anticipated benefits of their ERP implementations, compared to 48% which did in 2010.
It takes an average of 30 months to recoup the cost of an ERP implementation, up from 25 months last year.
To improve business performance: 15%, To better integrate systems throughout multiple locations: 14%, To better serve customers: 12%, To ensure reporting and regulatory compliance: 11%, To replace an old ERP or legacy system: 11%
More than half of survey respondents are satisfied with the overall software functionality of their ERP implementation, as well as the software’s ability to meet business needs.
About one-third are dissatisfied with both the implementation services and documentation practices of their vendors.
85% of ERP software exists on-premise, while only 11% is hosted in the cloud.
Nearly two-thirds of survey participants say they’re saving more than 20% on costs through a cloud-based ERP initiative.
ERP implementation: 21%, Training: 19%, Change management: 14%, Software selection: 11%, Contract negotiation: 9%