When App Performance Draws Constant Complaints
When App Performance Draws Constant Complaints
Keeping users content is by no means easy, and IT managers say they receive constant complaints about app and network performance.
Intense Focus
94% of survey respondents said the network is “mission-critical,” and 64% said their preferred option for improving network operations is to increase network governance while acquiring tools to better measure and predict performance.
Ubiquitous Presence
58% said their corporate network covers more than 100 locations.
Heavy Load
54% said their organization manages more than 5,000 information and communications technology (ICT) workplaces within its corporate network.
Top ICT Tech Trend Business-Drivers
Cloud computing: 63%, Information security: 51%, Multiple devices/mobility: 43%, Big data: 28%, Business intelligence/analytics: 27%
App Issues
More than nine of ten survey respondents said they have received complaints about app performance.
High Bar
67% said end users are demanding enhanced app performance, and 63% said these users expect better app availability.
Wide-Eye
63% said they have insight or visibility of the apps carried within their corporate network, and 51% said they can see which apps could have a negative impact on the network.
Tall Order, Part I
55% said they find it very challenging to work with cloud apps in general, and 42% said they feel the same way about dealing with Bring Your Own Device (BYOD) and shadow IT.
Tall Order, Part II
40% said they find it extremely challenging to oversee video conferencing and multimedia services, and 28% said the same about supporting analytics/business intelligence.
Top App Types Intended for Near-Future Implementation
Cloud-based productivity apps: 43%, Unified communications: 34%, Collaboration tools: 25%, Virtualization: 23%, Business analytics: 23%
More with Less
54% of survey respondents said they’re being asked to deliver more with the same or an even reduced budget.
