When Remote Access Equals No Access

CIO Insight Staff Avatar

Updated on:

When Remote Access Equals No Access

Conductivity Is a NecessityConductivity Is a Necessity

75% of respondents rely on remote access to office files and applications so they can work when and where they wish.

Direct Remote Access to Network Aids ProductivityDirect Remote Access to Network Aids Productivity

Six in 10 adults say that a virtual private network, or remote access to the office, makes them more productive. 57% use remote access directly to their company network to avoid downloading files to their PC or using a cloud-based file-sharing service.

Top IT Areas Needing ImprovementTop IT Areas Needing Improvement

77% of respondents are dissatisfied with the current capabilities offered by their IT organization, with the top three areas for improvement being performance (58%), connection reliability (43%) and ease of use (31%).

Cost Hampers Remote WorkCost Hampers Remote Work

33% of respondents do not have the option to work remotely mainly because of the cost and security risks.

Trouble Tickets AboundTrouble Tickets Abound

65% of respondents submit at least one trouble ticket per month about VPN and remote access-related issues to IT. 25% submit three or more trouble tickets per month.

Weather Conditions Affect ProductivityWeather Conditions Affect Productivity

The recent Polar Vortex and other “storms of the century” across the U.S. are detrimental to productivity and profits. 66% of employees were affected by extreme weather. 50% were stranded without remote access. 27% say their office was shut down and IT systems were offline.

Storms Surprised EnterpriseStorms Surprised Enterprise

Some IT organizations were “caught flat-footed,” according to the survey. 21% of stranded employees requested remote access, but IT could not provide it in time.

Productivity Depends on Remote AccessProductivity Depends on Remote Access

Business productivity depends on employees being able to access office files and applications from anywhere, anytime, in both good and bad weather. This new reality is driving businesses to embrace mobile and cloud technologies.

CIO Insight Staff Avatar