How Digital Dexterity Gives Businesses an Upper Hand
Businesses that exhibit digital dexterity excel at profitability and growth, while their less-advanced competitors face potential extinction.
80% of surveyed execs at digital organizations say their core operational processes are automated and digitized, but only 32% of execs at other companies make this claim.
80% of those at digital organizations say they base decisions upon data and analytics, compared to just 38% of those at other businesses which do this.
80% of these execs say they have access to real-time customer data, while only 29% of those at other organizations do.
90% of these execs say their company’s profits are “better than most” or are industry-leading, as opposed to 46% of those at other businesses who say this.
90% of these execs say their businesses excel when it comes to customer satisfaction, compared to 41% of those at companies in general who make this claim.
80% of these execs indicate their companies are growing at least “better than most,” while just 35% of those at other firms say the same.
80% of these execs say their organizations excel at innovation, as opposed to just 34% of those at other companies who say they do this.
70% of these execs say they have stronger partnership relationships than most other businesses, as opposed to only 35% of those at other companies which make this claim.
73% of those at companies with strong “digital dexterity” say it’s easy to find experts when needed, compared to just 13% of those at other businesses.
67% of those at organizations with high digital dexterity indicate that they find it easy to detect emerging trends, but just 15% of those at other companies say they can readily do this.
40% of those at businesses with strong digital dexterity say it’s easy to self-organize quickly, but only 8% of those at other companies say the same.