How Digital Dexterity Gives Businesses an Upper Hand

How Digital Dexterity Gives Businesses an Upper Hand

How Digital Dexterity Gives Businesses an Upper HandHow Digital Dexterity Gives Businesses an Upper Hand

Businesses that exhibit digital dexterity excel at profitability and growth, while their less-advanced competitors face potential extinction.

E-nabled EfficienciesE-nabled Efficiencies

80% of surveyed execs at digital organizations say their core operational processes are automated and digitized, but only 32% of execs at other companies make this claim.

Actionable Intelligence, Part IActionable Intelligence, Part I

80% of those at digital organizations say they base decisions upon data and analytics, compared to just 38% of those at other businesses which do this.

Actionable Intelligence, Part IIActionable Intelligence, Part II

80% of these execs say they have access to real-time customer data, while only 29% of those at other organizations do.

Financial HealthFinancial Health

90% of these execs say their company’s profits are “better than most” or are industry-leading, as opposed to 46% of those at other businesses who say this.

Happy ShoppingHappy Shopping

90% of these execs say their businesses excel when it comes to customer satisfaction, compared to 41% of those at companies in general who make this claim.

Expansion PlanExpansion Plan

80% of these execs indicate their companies are growing at least “better than most,” while just 35% of those at other firms say the same.

Advanced AccomplishmentAdvanced Accomplishment

80% of these execs say their organizations excel at innovation, as opposed to just 34% of those at other companies who say they do this.

Augmented AllianceAugmented Alliance

70% of these execs say they have stronger partnership relationships than most other businesses, as opposed to only 35% of those at other companies which make this claim.

Available KnowledgeAvailable Knowledge

73% of those at companies with strong “digital dexterity” say it’s easy to find experts when needed, compared to just 13% of those at other businesses.

Predictive SuccessPredictive Success

67% of those at organizations with high digital dexterity indicate that they find it easy to detect emerging trends, but just 15% of those at other companies say they can readily do this.

Elite EngineElite Engine

40% of those at businesses with strong digital dexterity say it’s easy to self-organize quickly, but only 8% of those at other companies say the same.

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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