iPad, iPhone Changing Role of IT

One of the more surprising results of the mobile revolution is the way

that IT departments have lost their role as the providers of the technology. It’s

now just as likely that people will be doing business with personally owned

devices, as they are to use devices issued by their employers.

As recently as five years ago, it was still expected that if an

employee needed a mobile phone, the employer would provide it. If there was any

integration with corporate systems, one would probably have had a BlackBerry

and the IT department would have run one or more instances of its supporting

platform, the BlackBerry Enterprise Server. The only exceptions to this model were

those shops that had embraced other platforms, such as devices running Symbian

or Windows Mobile. But in all these cases, the device was a phone with some e-mail

and calendar features. Although third-party applications existed, they were at

best cumbersome to install.

Today, that’s no longer the case. It’s increasingly common for people to

bring their own devices into the business, and then expect IT to make them work

with back-end systems. The credit — or blame — for this sea change in attitudes and

expectations rests with Apple, thanks to the resounding success of the iPhone,

and more recently, the iPad.

Chip Pearson, managing partner of JAMF Software, believes that iOS

devices “are one of the most disruptive technologies that’s come on, quicker

than anything. We’re seeing, really for the first time, the business driving

the conversation, versus IT driving the conversation.”

For more, read the eWeek article: iPad, iPhone Challenge Management Orthodoxy .

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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