Nine Steps to Achieving Transformational Change
Having the impetus for change is not enough. Management should drive transformational change within enterprise and be accountable for it.
From the beginning of your effort, leverage top-down communications to achieve transformational change.
Use a holistic framework that lets you tailor your tactics and solutions to the people, processes, tools and infrastructure of transformational change.
To manage transformational change, use a centralized team with project and change management skills. Then enlist the business unit teams to implement that change.
To overcome barriers to change: Launch a test project to establish the need for change and the efficacy of the process and team. Enlist people who already believe in the project to communicate its value and to create momentum. Outline the need for change from a business or ROI perspective.
Use incremental reviews and measures to facilitate timely problem-solving. Begin with the goal in mind and then identify measures that will indicate success along the way.
To reinforce change, provide ongoing training to encourage a new culture, behaviors and necessary skills. Incorporate these into employee evaluations and rewards.
You should use continuous improvement programs to monitor and refine the transformational change so that it will endure.
To connect silos and overcome a lack of integration: Outline a single view of the transformation’s goals in a one-page document. Focus on the value streams rather than the functions. Use cross-functional training programs between the business, process and quality management teams.