Benefits and Challenges of Intelligent Automation
The majority of business leaders expect intelligent automation to be deployed in companies within five years, but they recognize the obstacles they will face.
86% of the global business leaders surveyed believe their organization must successfully deploy intelligent automation (IA) solutions within the next five years to be a leader in their field.
Although they recognize the growing importance of IA, 69% of the business leaders said their company is not currently deploying it.
54% of the companies that are not currently using IA intend to do so in the future. Of the executives responding to this question, 63% are IT decision-makers and 45% are C-level execs.
59% of the global business leaders who intend to use IA believe their organization will begin investing within two to three years. On average, companies will invest in IA within four years.
Business leaders believe it will be more important for C-level executives to understand new and emerging technologies (60%) than to have a deep specialization in strategy, sales and marketing (40%).
Ability to lead a workforce that’s augmented by IA and other tech: 53%.
Strategic vision that incorporates technological changes: 52%.
Thorough familiarity with emerging technologies: 52%.
Difficulty recruiting (or retraining) IA-skilled employees: 40%.
Increased cyber-security threats: 39%.
Difficulty integrating IA into legacy IT: 37%.
87% of IT decision-makers and 72% of C-level executives believe the adoption of advanced technologies and innovations has been limited by employee resistance.
45% believe incorporating IA would replace a portion of their workforce, but 55% believe integrating IA into their current processes would simply augment their workers.
60% of consumer respondents believe workers would lose their jobs as a result of intelligent automation.
40% of respondents from the United States and the United Kingdom and 47% from Germany believe integrating IA would enable workers to do their job better.
Financial services: 38%.