How CIOs Can Drive Worker Satisfaction
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How CIOs Can Drive Worker Satisfaction
By Dennis McCafferty -
Satisfaction Driver
67% of surveyed employees said their jobs are important to their overall happiness, and more than half said their jobs make them feel happy compared to other important aspects of their lives (such as family, friends and health). -
Solid Game Plan
90% have a clear understanding of what's expected of them at work. -
Well Equipped
80% have the materials, equipment and training they need to do their job. -
Dedicated Team
78% feel that their colleagues are committed to quality work. -
Quality Work
78% said they get to do what they do best on the job. -
Compassion Counts
76% believe that their boss seems to care about them. -
Continuous Improvement
75% have had opportunities to learn and grow over the past year, and 65% said their employer encourages their development. -
Value Statement
74% said the mission of their job makes them feel important. -
Important Input
69% said their opinion counts at work. -
Buddy System
69% said they have a best friend at work. -
Elusive Honors
Just 42% are happy with the rewards and recognition that their company offers. -
Extra Incentive
55% of employees would like a bonus program, but just 36% of employers offer one. -
Acknowledged Achievement
50% would like an employee recognition program, but only 35% of companies do this.
Employees are generally happy at work–but CIOs and other managers could do a better job of offering bonuses and recognition programs, according to a recent survey from Blackhawk Engagement Solutions. When it comes to the less tangible, more intrinsic aspects of a professional environment, the findings present encouraging news: Most employees have a clear understanding of what's expected of them at work, and feel that their colleagues are committed to doing a quality job. They say they have what they need to perform their duties, and that they get to do "what they do best" at work. However, a minority are satisfied with the level of rewards and recognition that their organization offers–designating this as an area for improvement. "Employees want recognition for their contributions, and rewards for exceeding expectations, putting in extra hours and working beyond their responsibilities," said Rodney Mason, group vice president of marketing with Blackhawk Engagement Solutions, an international incentives provider. More than 1,850 U.S. employees took part in the research.
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