How CIOs Can Drive Worker Satisfaction

By Dennis McCafferty  |  Posted 06-04-2015 Email

Employees are generally happy at work–but CIOs and other managers could do a better job of offering bonuses and recognition programs, according to a recent survey from Blackhawk Engagement Solutions. When it comes to the less tangible, more intrinsic aspects of a professional environment, the findings present encouraging news: Most employees have a clear understanding of what's expected of them at work, and feel that their colleagues are committed to doing a quality job. They say they have what they need to perform their duties, and that they get to do "what they do best" at work. However, a minority are satisfied with the level of rewards and recognition that their organization offers–designating this as an area for improvement. "Employees want recognition for their contributions, and rewards for exceeding expectations, putting in extra hours and working beyond their responsibilities," said Rodney Mason, group vice president of marketing with Blackhawk Engagement Solutions, an international incentives provider. More than 1,850 U.S. employees took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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