Why IT Is Unprepared for a Millennial Shift

By Dennis McCafferty  |  Posted 06-08-2015 Email

With Millennials positioned to dominate workplace demographics, IT professionals are raising doubts about their department's ability to meet the needs of this next generation of employees, according to a recent survey from Randstad Technologies. The report, titled "Preparing for the Millennial Shift," reveals that this generation will account for three-quarters of the workforce within 10 years. In anticipation of the shift, CIOs and tech departments are coming up with new strategies to respond to Millennials' needs. However, a majority lack confidence in their ability to enable 24/7 access to data or provide the very latest in tech solutions. Meanwhile, most question whether they can establish an enjoyable user experience. In the interest of Millennial recruitment and retention, tech departments will have to address these shortcomings. "IT departments supported 9-to-5 office workers who sat at their desks most of the day," according to the report. "That's no longer enough. Millennials … live and communicate 24 hours a day using smartphones and the Internet. They have never known a world limited by wireline communications, non-networked computers and paper-based information. Having rarely had to wait minutes for a computer to boot up, they favor easy-to-use apps over complex operating systems and enterprise-level software." Nearly 135 IT pros took part in the research, which was conducted by IDG Research Services.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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