Why So Many IT Employees Feel Disengaged

By Dennis McCafferty  |  Posted 11-21-2016 Email

CIOs and other senior executives need to do a better job of addressing disengagement in the workforce, according to a recent survey from Oracle. The resulting report, "From Theory to Action: A Practical Look at What Really Drives Employee Engagement," indicates that organizations are failing to effectively respond to a wide variety of employee needs. From a big-picture perspective, only a minority of workers feel that their leaders are visible and approachable, and most lack confidence in them. Many also express doubts about their organization's future. On a more personal level, few employees feel that their management is concerned about their well-being, and they don't believe that good performance translates into rewards. On the technology side, companies aren't equipping their staff members with the latest IT tools to enable them to successfully pursue their tasks. Clearly, CIOs and other leaders must take the findings seriously and respond accordingly—or risk serious fallout in the form of lower productivity and higher turnover. "Leaders set the tone for the organization," according to the report. "They create a powerful first impression during the recruitment process, influence productivity during the onboarding process, and provide direction for performance management. In many ways, the quality of the employee working experience is reflected in their belief and trust in leadership. … Leaders can't take a 'hire and forget' approach to engaging with their teams. Visibility must remain high throughout their tenure, to ensure that trust stays high and business performance is delivered." More than 4,700 global employees took part in the research, which was conducted by Kantar TNS.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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