Digital Transformation Is in Chaos

Digital Transformation Is in Chaos

Digital Transformation Is in ChaosDigital Transformation Is in Chaos

Digital transformation has stalled due to a misalignment between its definition and meaning, delayed ROI, complexity and resistance to new ways of working.

Theory Versus PracticeTheory Versus Practice

91% of the executives surveyed believe their company is aligned on the definition of digital transformation, but 25% said a key obstacle is the lack of agreement on what digital transformation means in practical terms.

Barrier to Reaching PotentialBarrier to Reaching Potential

35% of the respondents said the lack of a clear transformation strategy is a key obstacle to their company achieving its full digital potential.

Who's Leading the Transformation?Who’s Leading the Transformation?

CTO: 29%,
CEO: 28%,
CIO: 24%,
CDO: 14%

Execs Have DoubtsExecs Have Doubts

20% of the executives surveyed admitted that they secretly believe that digital transformation projects are a waste of time.

Slow StartSlow Start

Only 10% of the respondents are successfully executing 75% or more of their digital transformation strategy.

Impatience Over ROIImpatience Over ROI

Here’s how long it took to get ROI on at least half their digital investment:
2 to 3 years: 50%,
1 to 2 years: 34%,
3 years or more: 12%,
less than one year: 4%

Who Benefits From Digital Transformation?Who Benefits From Digital Transformation?

Operations, IT, Procurement, Finance: 60%,
Product Development: 15%,
Marketing: 13%,
Sales: 10%

Resistance and ComplexityResistance and Complexity

39% of the senior executives surveyed said they encounter resistance to new ways of working and feel overwhelmed by the complexity of digital transformation efforts.

What Execs Call Transformation EffortsWhat Execs Call Transformation Efforts

Digital Strategy: 58%,
Digitization: 52%,
Business Transformation: 37%,
Digital Disruption: 34%,
Enterprise Transformation: 30%,
Digital Transformation: 6%,
None of the above: 3%

Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

Latest Articles