How Better Planning From IT Can Prevent Problems

How Better Planning From IT Can Prevent Problems

How Better Planning From IT Can Prevent ProblemsHow Better Planning From IT Can Prevent Problems

Tech teams contend with at least a half-dozen unexpected issues per week that could be avoided with better planning and automation.

Mad, Mad WorldMad, Mad World

56% of organizations are operating in a chaotic state when it comes to IT service delivery.

Fire AlarmFire Alarm

Tech departments deal with an average of six unexpected IT issues a week.

All Hands on DeckAll Hands on Deck

Each of these issues takes three hours and 16 minutes to mitigate, involving the efforts of eight IT staffers.

Stormy WeatherStormy Weather

Two-thirds of IT managers said their organization has experienced a cloud outage, indicating that these outages could have been avoided. Nearly three of five said the outages are due to improper IT health and risk management.

Underperforming AreaUnderperforming Area

97% said their department’s efficiency could be better.

Improvement Plan, Part IImprovement Plan, Part I

61% said efficiency would be improved through better IT optimization, and the same percentage said server consolidation to reduce infrastructure administration workload would help.

Improvement Plan, Part IIImprovement Plan, Part II

55% said more or better diagnosis, trending or analytics tools would boost IT efficiency, while 54% said more focus is needed on the company’s reactive processes.

Tight SqueezeTight Squeeze

IT managers said their staff spends just 10% of its time on proactive, improvement activities, such as application tuning, server tuning, data management and IT risk avoidance.

Manual EffortManual Effort

Only 17% said their company is able to optimize IT operations through proactive, automated actions.

Top Perceived Benefits of Proper IT OptimizationTop Perceived Benefits of Proper IT Optimization

Improved IT efficiency: 90%, Increased business productivity: 86%, Increased workforce productivity: 86%, Cost savings: 85%, Implementation of consolidation and virtualization projects: 83%

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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