Ten Traits Effective CIOs Have in Common

 
 
By Dennis McCafferty  |  Posted 05-12-2015 Email
 
 
 
 
 
 
 
 
 
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    They Transform the Digital Conversation Into a Business One
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    They Transform the Digital Conversation Into a Business One

    That's because there's no longer a distinction between an enterprise's business strategy and its tech strategy.
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    They Deepen Discovery Through Data
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    They Deepen Discovery Through Data

    Specifically, they deploy metrics to establish a baseline of IT performance and measure tangible progress toward impactful improvement.
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    They Raise Their Profile
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    They Raise Their Profile

    CIOs are chief innovation officers these days. So they need to elevate their presence companywide–especially within the board–to champion new ways to boost performance through disruptive tech.
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    They Emerge as Go-To 'Doers'
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    They Emerge as Go-To 'Doers'

    Ideas about innovation are worthless if they aren't executed. Successful CIOs know how to turn promising proposals into can-do practical plans.
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    They Understand the Customer
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    They Understand the Customer

    As consumers get more comfy with tech, CIOs must remove any walls that stand between IT and the creation of a highly personalized, positive customer experience.
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    They Move Quickly
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    They Move Quickly

    CIOs only have between 90 to 120 days to make their mark, so good ones swiftly identify where IT can make the biggest difference–right now.
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    They Build Internal Partnerships
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    They Build Internal Partnerships

    Instead of protecting turf, they realize that the CFO, CMO and others can serve as resourceful allies to help advance mutually beneficial initiatives.
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    They Collaborate Freely
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    They Collaborate Freely

    They recognize that everyone from the CEO to the frontline customer service employees can shed valuable insights into how IT can drive greater business outcomes.
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    They Recruit Beyond IT Capabilities
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    They Recruit Beyond IT Capabilities

    Tech competency is just the beginning. By targeting for strong communications, problem solving and other essential soft skills, CIOs build dream teams that are considered indispensable by organizationwide influencers.
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    They Speak in CFO
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    They Speak in CFO

    It's difficult to present yourself as a key business player, after all, if you haven't immersed yourself into company/industry financials and otherwise "get" the CFO's lingo.
 

There's an awful lot of talk these days about the changing role of the CIO–and that's a good thing. As the authoritative voice of the IT department, CIOs no longer are dismissively perceived as merely keepers of the infrastructure. Nor are they confined to an operational “keep the buses running on schedule” role anymore. For certain, they're actively involved with whether their organization's "IT stuff" is working–but they're immensely focused on how digital assets and initiatives are working to contribute directly to business outcomes. As a result, their credibility as an impactful, strategic influence continues to rise. To lend guidance as to how to best respond to these shifting, modern demands, we offer the following 10 things that effective CIOs do. They address a wide range of needs–including agile leadership, analytics, collaboration and the customer experience. They were adapted from a number of online best practices resources, including those posted by Accenture and Backupify.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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