Why Business Departments Choose Their Own Tech
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Why Business Departments Choose Their Own Tech
Most LOB units are now employing their own IT staffers, and CIOs regularly work with these LOB-based tech pros on strategic goals. -
Positive Feedback
66% of global CIOs said their IT department does no less than a "good" job in delivering business outcomes. -
Tech Expansion
83% said that their organization's line of business (LOB) department now employs its own IT staff. -
Ongoing Interaction
41% said they work with LOB-based IT staff at least weekly, with 23% of those respondents saying they do so daily. -
Shadow Purchase
39% said LOB managers at least "often" go outside the IT department to acquire tech apps/solutions. -
App Factory
77% said their tech department is developing apps in-house with the help of third parties or through a combination of internal/external skills. -
Imminent Adoption
19% said their company is already using internet of Things (IoT) technologies, and 59% said this will happen within the next two years. -
Shared Role
52% said their organization is working with big data, but just over three in 10 said they are primarily responsible for coming up with solutions for these efforts. -
Top Cloud Challenges
Security: 78%, Data Sovereignty: 47%, Local data regulations: 37% -
Biggest Security Investment Priorities
Core network security: 70%, Identity and access management: 47%, Advanced malware protection: 38%
While CIOs believe that their IT organizations are doing a good job delivering on business outcomes, line of business (LOB) departments are frequently taking the task of tech investment into their own hands, according to a recent survey from Logicalis. The resulting report, titled "Digital Enablers: The Challenges Facing CIOs in an Age of Digital Transformation," reveals that most LOB units are now employing their own IT staffers, and that CIOs regularly work with these LOB-based tech pros on strategic goals. It's also common for business managers to acquire tech apps and solutions without consulting the IT department. Instead of being alarmed about such developments, however, CIOs should view this as a natural evolution of the ongoing digital transformation—one in which the lines between tech and business get increasingly blurry, and close collaboration proves critical. "As digital innovation accelerates, the winners will create new customer experiences, make faster and better decisions through smarter collaboration, and create new digital business models and revenue streams securely," said Mark Rogers, CEO at Logicalis. "CIOs and IT leaders can play a leading role in enabling that innovation, drawing on skills from insightful partners to help shape their businesses and lead their sectors through the application of digital technologies." The findings cover a broad range of other tech topics—such as the internet of things (IoT), app development, big data, the cloud and cyber-security—and we've included some of those here. More than 700 global CIOs took part in the research.