CIOs Turn to MSPs to Boost IT Performance

By Dennis McCafferty  |  Posted 04-17-2014 Email

CIOs are leading their organizations toward greater investment in managed service providers (MSPs), according to a recent survey from CompTIA. The global managed-services market will grow from $143 billion in 2013 to $256 billion in 2018, according to research from MarketsandMarkets. Companies that are making such transitions are seeking better ways to ensure network uptime and security, as well as the capability to move proactively and swiftly on future tech needs. "Some organizations view alignment with a managed service provider as an avenue to new technologies that will be made available to them in a more affordable and accessible fashion," says Carolyn April, director of industry analysis for CompTIA. "This ranks as a major factor for roughly two-thirds of companies, regardless of size or experience with managed services … Cloud-based providers are enabling end customers to outsource IT functions in a more automated fashion for a fraction of the cost." Fortunately, using an MSP doesn't usually require the downsizing of tech-department headcount, findings show. It just means existing IT staff has more time to focus on alternative, business-benefiting strategies. A total of 400 U.S. IT and business professionals participated in the research. For more about the survey, click here

Dennis McCafferty is a freelance writer for Baseline Magazine.


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