Employees' Holiday Shopping Causes IT Headaches

By Dennis McCafferty  |  Posted 12-08-2016 Email

It's the time of year when CIOs and their IT teams are bracing for potential network, systems or device issues, thanks to the number of employees who do their holiday shopping online when they're on the job, according to a recent survey from Robert Half Technology. A surprisingly high percentage of workers surreptitiously hunt for bargains on their lunch breaks. In some cases, this activity takes the form of a group event, as staffers pair up to surf and shop. Some even sneak in a purchase while taking part in conference calls and in-person meetings. Clearly, there is potential fallout with regard to IT operations, and it doesn't help that the majority of employees said they've never received any company information or training about technology policies or security concerns regarding online shopping. "Employees cannot adhere to policies they aren't aware of, so technology managers should continually reinforce their online shopping and internet security policies," said John Reed, senior executive director of Robert Half Technology. "Right before the holiday shopping rush is an especially good time to discuss expectations and best practices with your teams." More than 1,400 North American CIOs and 1,400 employees took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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