Getting the Most From Content Management Systems
Virtually There
Nearly 70% of survey participants said their organization either currently uses cloud storage for enterprise content, or anticipates moving at least some content to the cloud within two years.
Moving Target
83% said they can either access content through mobile devices, or anticipate being able to do so within two years.
Must-See TV
More than four out of five respondents said their organization either supports video content, or anticipates doing so within two years.
Top Types of Content
Project-specific content: 59%, Standard processes and procedures: 58%, Tools and templates: 47%
Content Management System Needs
To help teams organize content for efficient access and retrieval: 56%, To preserve content for historical, legal and/or archival purposes: 48%, To provide access to content across boundaries: 48%, To manage customer-facing content, such as Web content: 46%, To enable collaborative content creation: 40%
Most Effective Locations for Content
Central portal or e-library: 56%, Portals or e-libraries for specific business areas: 53%, Project or team spaces: 51%, Community or network sites: 51%, Wikis: 30%
Disjointed Process
42% of respondents said their organization stores content intended for broad access in multiple locations that aren’t connected by a central interface or search capability, despite the belief that central portals are most effective.
Hard to Get
Just 23% of survey respondents said their organizations are either “effective” or “very effective” at enabling employees to access the content they need.
Top Content Management Vendors
Microsoft: 69%, Oracle: 17%, IBM: 13%, EMC: 13%, HP: 9%
DIY
One-quarter of survey respondents said their company custom-builds software to manage content.
