How Better Planning From IT Can Prevent Problems

 
 
By Dennis McCafferty  |  Posted 08-31-2016 Email
 
 
 
 
 
 
 
 
 
  • Previous
    How Better Planning From IT Can Prevent Problems
    Next

    How Better Planning From IT Can Prevent Problems

    Tech teams contend with at least a half-dozen unexpected issues per week that could be avoided with better planning and automation.
  • Previous
    Mad, Mad World
    Next

    Mad, Mad World

    56% of organizations are operating in a chaotic state when it comes to IT service delivery.
  • Previous
    Fire Alarm
    Next

    Fire Alarm

    Tech departments deal with an average of six unexpected IT issues a week.
  • Previous
    All Hands on Deck
    Next

    All Hands on Deck

    Each of these issues takes three hours and 16 minutes to mitigate, involving the efforts of eight IT staffers.
  • Previous
    Stormy Weather
    Next

    Stormy Weather

    Two-thirds of IT managers said their organization has experienced a cloud outage, indicating that these outages could have been avoided. Nearly three of five said the outages are due to improper IT health and risk management.
  • Previous
    Underperforming Area
    Next

    Underperforming Area

    97% said their department's efficiency could be better.
  • Previous
    Improvement Plan, Part I
    Next

    Improvement Plan, Part I

    61% said efficiency would be improved through better IT optimization, and the same percentage said server consolidation to reduce infrastructure administration workload would help.
  • Previous
    Improvement Plan, Part II
    Next

    Improvement Plan, Part II

    55% said more or better diagnosis, trending or analytics tools would boost IT efficiency, while 54% said more focus is needed on the company's reactive processes.
  • Previous
    Tight Squeeze
    Next

    Tight Squeeze

    IT managers said their staff spends just 10% of its time on proactive, improvement activities, such as application tuning, server tuning, data management and IT risk avoidance.
  • Previous
    Manual Effort
    Next

    Manual Effort

    Only 17% said their company is able to optimize IT operations through proactive, automated actions.
  • Previous
    Top Perceived Benefits of Proper IT Optimization
    Next

    Top Perceived Benefits of Proper IT Optimization

    Improved IT efficiency: 90%, Increased business productivity: 86%, Increased workforce productivity: 86%, Cost savings: 85%, Implementation of consolidation and virtualization projects: 83%
 

The majority of IT managers' departments are operating in a chaotic state when it comes to IT service delivery, according to a recent survey from TeamQuest and Kelton. The resulting "Global IT Management Survey 2016" report reveals that tech staffers deal with a half-dozen unexpected issues per week, requiring a considerable amount of time and manpower to remedy. Most departments also need to respond to cloud outages that could be avoided through better IT health and risk management efforts. Given this, tech managers said their teams devote very little time to proactive, improvement activities, such as data management and IT risk avoidance. More automation of IT operations would help in terms of "working ahead," but very few organizations are investing in this. "IT departments around the world clearly need to up their game when it comes to improving systems' health and processes," said Paul Hesser, CEO of TeamQuest. "IT managers and teams the whole world over need to thoroughly evaluate whether or not they are doing enough to prevent IT outages and inefficiencies from costing businesses money. By thinking ahead of time, IT departments can nip potential problems in the bud, saving time and reducing costs in the long run." Nearly 320 global IT managers took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
Manage your Newsletters: Login Register