World-Class IT Organizations Deliver Greater ROI
World-class IT organizations are significantly boosting the bottom-line of their companies and are helping them move forward in digital transformation efforts.
A typical company with $10 billion in revenue that is “world class” in IT operations will achieve up to $41 million in annual savings compared to its peers.
Digital transformation initiatives can lower the transaction process costs of finance, procurement, and other general and administrative functions by 40%.
World-class IT organizations allocate 44% of their tech spend per user on actual technology (not related expenses), while their peers allocate only 39% of this spending on tech.
Companies with world-class IT departments will allocate 40% of their tech spend per user on labor, while their peers will allocate 44%.
World-class IT organizations complete 90% of their infrastructure projects on time, while their peers complete only 80% of these projects on time.
World-class IT departments complete 88% of their app development and implementation projects on time, but their peers complete just 79% of these projects on time.
57% of projects completed by world-class IT organizations meet ROI expectations, compared to just 24% of projects completed by their peers.
90% of projects completed by world-class IT organizations deliver their anticipated benefits, while only 80% of those completed by their peers do.
94% of global executives believe that digital technology will change the way business services will be delivered over the next three to five years.
92% of the respondents said digital technology will disrupt their industry and their competitive landscape.
88% of the executives said digital technology will change the talent and leadership needs of IT.