BPM Helps CIOs Tackle the Challenge of Change

BPM Helps CIOs Tackle the Challenge of Change

BPM Helps CIOs Tackle the Challenge of ChangeBPM Helps CIOs Tackle the Challenge of Change

Many organizations still manage business processes with traditional products such as Word, PowerPoint and Excel, which leaves a lot of room for improvement.

Popular ProgramPopular Program

Two-thirds of survey respondents said their organization has some sort of business process management (BPM) system in place.

Ongoing InterestOngoing Interest

70% plan to either maintain or increase BPM investment over the next three years.

Old School ToolsOld School Tools

63% still manage business processes with traditional products such as Word, PowerPoint and Excel.

Emerging TechEmerging Tech

51% are managing business processes through document management systems, and 47% are deploying business process management software.

Big Benefits, Part IBig Benefits, Part I

72% said BPM enables consistent service delivery, and the same percentage said it improves staff efficiencies.

Big Benefits, Part IIBig Benefits, Part II

59% said BPM allows for their organization to comply with regulation, industry standards, etc., and 56% said it reduces the risk of critical failures.

Driving ForceDriving Force

67% said they want to invest more into BPM because it’s essential for growth.

Shifting EnvironmentShifting Environment

49% said additional BPM investment is needed because their organizational structure is changing, or likely to change.

Game ChangersGame Changers

49% said they’d like to boost BPM capabilities to respond to new tech – including mobile devices – that are changing how their company operates.

Biggest Barriers to BPM Efforts (U.S. Only)Biggest Barriers to BPM Efforts (U.S. Only)

Budget availability: 43%, Time limitations: 39% Resource constraints: 36%

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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