BPM Helps CIOs Tackle the Challenge of Change

BPM Helps CIOs Tackle the Challenge of Change

Many organizations still manage business processes with traditional products such as Word, PowerPoint and Excel, which leaves a lot of room for improvement.

Two-thirds of survey respondents said their organization has some sort of business process management (BPM) system in place.

70% plan to either maintain or increase BPM investment over the next three years.

63% still manage business processes with traditional products such as Word, PowerPoint and Excel.

51% are managing business processes through document management systems, and 47% are deploying business process management software.

72% said BPM enables consistent service delivery, and the same percentage said it improves staff efficiencies.

59% said BPM allows for their organization to comply with regulation, industry standards, etc., and 56% said it reduces the risk of critical failures.

67% said they want to invest more into BPM because it’s essential for growth.

49% said additional BPM investment is needed because their organizational structure is changing, or likely to change.

49% said they’d like to boost BPM capabilities to respond to new tech – including mobile devices – that are changing how their company operates.

Budget availability: 43%, Time limitations: 39% Resource constraints: 36%