BPM Helps CIOs Tackle the Challenge of Change
Many organizations still manage business processes with traditional products such as Word, PowerPoint and Excel, which leaves a lot of room for improvement.
Two-thirds of survey respondents said their organization has some sort of business process management (BPM) system in place.
70% plan to either maintain or increase BPM investment over the next three years.
63% still manage business processes with traditional products such as Word, PowerPoint and Excel.
51% are managing business processes through document management systems, and 47% are deploying business process management software.
72% said BPM enables consistent service delivery, and the same percentage said it improves staff efficiencies.
59% said BPM allows for their organization to comply with regulation, industry standards, etc., and 56% said it reduces the risk of critical failures.
67% said they want to invest more into BPM because it’s essential for growth.
49% said additional BPM investment is needed because their organizational structure is changing, or likely to change.
49% said they’d like to boost BPM capabilities to respond to new tech – including mobile devices – that are changing how their company operates.
Budget availability: 43%, Time limitations: 39% Resource constraints: 36%