Organizations Taking Outage Risks in the Cloud

 
 
By Dennis McCafferty  |  Posted 05-08-2014 Email
 
 
 
 
 
 
 
 
 
  • Previous
    Top Cloud Infrastructure Providers
    Next

    Top Cloud Infrastructure Providers

    Amazon: 63%, Google: 11%, Microsoft: 9%
  • Previous
    Must-Have
    Next

    Must-Have

    Nearly seven of 10 IT professionals consider service availability as "critical" to their customers.
  • Previous
    Reliable Record
    Next

    Reliable Record

    43% say they meet availability goals consistently, and 49% say they do so most of the time.
  • Previous
    See No Evil
    Next

    See No Evil

    26% say they don't measure service availability at all.
  • Previous
    Contradictory Finding
    Next

    Contradictory Finding

    54% say they've had an outage at least once over the past three months, despite large majority who say they meet availability goals.
  • Previous
    High Bar
    Next

    High Bar

    Just 16% say their organizations seek the industry-leading "five nines" availability standard (99.999% or above). This would result in less than 5 minutes of downtime a year.
  • Previous
    On the Fritz
    Next

    On the Fritz

    Only 9% say their company is committed to a recovery time objective (RTO) of less than five seconds downtime, while 29% are satisfied with a half-hour or more downtime.
  • Previous
    No News Is Good News
    Next

    No News Is Good News

    17% confess that they don't even set RTO goals.
  • Previous
    Top Technologies to Ensure System Availability
    Next

    Top Technologies to Ensure System Availability

    Load balancing: 59%, Local storage backup (for a single region or zone): 51%, Remote storage backup (for multiple regions or zones): 45%, Storage replication (for a single region or zone): 42%, Auto scaling: 39%
  • Previous
    Uneven Timetable
    Next

    Uneven Timetable

    Only 32% of respondents say their organizations will backup app data continuously, while 44% do it every 12 to 24 hours or even less.
  • Previous
    Low Priority
    Next

    Low Priority

    Two-thirds say their companies spend no more than five hours a week on disaster recovery, and 15% spend no time at all on it.
 

When it comes to establishing a customer-facing presence in the cloud, how much downtime is too much? An hour? Two hours? An entire working day? If those times seem long, then you may be surprised to learn that one-quarter of IT professionals say that up to just under nine hours a year or even longer is perfectly acceptable, according to a recent survey from CloudEndure. The accompanying report, titled the "2014 State of Public Cloud Disaster Recovery," reveals that the vast majority of survey respondents say that service availability is critical to their customers. And most express satisfaction about their track record here. But when pressed further, they admit that they experience outages on more than a rare instance, and that the subsequent downtime can put their organizations out of business (at least in the cloud) for a notable stretch of time. As for remedies? Relatively unexplored options include investment in continuous backup, as well as greater time allocated to proven disaster recovery technologies. A total of 116 IT professionals from North America and Europe participated in the research. To access the survey report, click here

 
 
 
 
 

 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
Manage your Newsletters: Login Register