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App Fatigue and Other Growing User Issues

 
 
By Karen A. Frenkel  |  Posted 02-25-2016
 
 
 
 
 
 
 
 
 
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    App Fatigue and Other Growing User Issues
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    App Fatigue and Other Growing User Issues

    When it comes to enterprise apps, less is sometimes more—users face the dilemma of having too many app choices, but not enough good ones for the work at hand.
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    App Fatigue
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    App Fatigue

    App fatigue is real and a major strain on productivity. There is a cost to work not getting done because employees don't have the right tools.
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    BYOP to Pressure BYOA
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    BYOP to Pressure BYOA

    Because BYOP means that cloud apps deliver platform benefits, BYOP will pressure BYOA. In 2016, BYOP will bring freedom, innovation and flexibility to knowledge workers and control for IT, creating a common vernacular and becoming the new standard for productivity.
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    What Makes a BYOP Winner?
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    What Makes a BYOP Winner?

    Cloud apps that deliver platform benefits—those that satisfy many functions, support user configurations, and align with IT standards—will crowd single-purpose apps.
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    Google Vs. Microsoft
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    Google Vs. Microsoft

    The Google/Microsoft battle over productivity apps will extend to their app stores and cloud ecosystem partners. They will try to outflank each other by integrating with leading SaaS ISVs and developing packaged offerings.
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    App Metrics
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    App Metrics

    All apps will become increasingly subject to "actual use" and "actual impact" metrics, as IT looks to reign in app proliferation.
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    Too Many Apps
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    Too Many Apps

    According to a 2014 Capgemini study, nearly half (48%) of IT decision-makers believe their businesses have more apps than they need. That number is bound to increase in 2016.
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    Growth of Non-Routine Work
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    Growth of Non-Routine Work

    Growth of non-routine work will reach a tipping point. Application backlogs will accelerate, causing IT to rethink end-user development platforms to meet the demand.
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    The Importance of End-User Solutions
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    The Importance of End-User Solutions

    End-user introduced and managed solutions will factor into employee engagement and satisfaction, forcing CIOs to set strategies for reviewing and adopting platforms embraced by business users. These must meet the minimum security and administration requirements.
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    Message Overload to Replace Email Overload
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    Message Overload to Replace Email Overload

    High-frequency messaging apps will fail to reach significant scale in enterprises, as many tune out due to message overload from large pools of participants.
 

Is 2016 the year app fatigue will reach its tipping point? What should CIOs do to adapt to the changing needs of their employees? What will come of the duel between Google and Microsoft, and what implications will it have for future offerings? Can IT decision-makers and information workers reap the benefits with increasingly competitive prices, licensing structures and enhanced product features, innovations and ecosystems? "The way work gets done will continue to shift in 2016," said Mark Mader, CEO of collaboration work management company Smartsheet. "From the transition of bring your own app (BYOA) to bring your own platform (BYOP), to the impact end-user-introduced and managed solutions will have on employee engagement and satisfaction, the agility and flexibility of CIOs to keep up with the changing demands of workers will be pivotal," he said. Mader addresses these topics in his predictions for 2016, which enterprise IT executives and CIOs should watch closely.

 
 
 
 
 
Karen A. Frenkel writes about technology and innovation and lives in New York City.

 
 
 
 
 
 

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