How Missing Emails Can Cost Companies Millions

How Missing Emails Can Cost Companies Millions

Emails are a vital source of business records, but many IT leaders don’t feel adequately equipped to meet compliance standards and may face fines after an audit.

The majority of respondents indicate that between 5% and 50% of all their organizations’ emails meet the criteria of business records.

77% of information governance professionals say their organization faces challenges with email compliance. It is, therefore, the biggest compliance roadblock organizations face today.

63% of organizations indicate that it is hard to classify, store and retrieve important emails for compliance purposes.

47% of respondents say finding emails is the biggest challenge when they had must procure emails as evidence.

23% of information governance professionals say their organization has suffered litigation, regulatory sanction or threat of litigation because of their inability to produce emails as records.

One-third of respondents say the potential financial exposure of being unable to procure emails could be more than $5 million. More than half say the financial impact could be at least $1 million.

In addition to the financial risk, respondents point to increased litigation risk, loss of business, and bad publicity as likely consequences associated with the inability to produce emails or other documents when needed.

79% of respondents see the “Last mile” of compliance and information governance (the process of capturing, classifying and storing important documents and emails) as either important or very important.

76% of respondents indicate that a single view and repository of email and business documents would benefit their business.