How State CIOs Are Focusing on the Enterprise

 
 
By Dennis McCafferty  |  Posted 08-04-2015 Email
 
 
 
 
 
 
 
 
 
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    How State CIOs Are Focusing on the Enterprise
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    How State CIOs Are Focusing on the Enterprise

    State CIOs are tasked with taking proactive steps to ensure that IT efforts are current and properly aligned with the business.
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    Team Work
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    Team Work

    82% of surveyed state CIOs and senior-level IT decision-makers collaborate with business to develop both business and IT strategies, plans and tactics.
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    Smashing Silos
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    Smashing Silos

    68% of those surveyed said the state has an enterprisewide business strategy, with an IT strategy that supports it.
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    All Systems Go
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    All Systems Go

    67% said that there are processes and governance in place to ensure that the enterprisewide IT strategy remains current while being aligned with business and communicated effectively.
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    Savvy State, Part I
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    Savvy State, Part I

    59% said business has a good understanding of how to use IT to consistently improve.
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    Savvy State, Part II
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    Savvy State, Part II

    59% said it's generally known which IT decisions should be made on an enterprise level, and which should remain the jurisdiction of individual agencies.
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    Shared Resources
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    Shared Resources

    53% said there is a platform or platforms of standard business processes, applications and data that provides input for investment decision-making enterprisewide.
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    Directional Signal
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    Directional Signal

    53% said the state has a roadmap to align infrastructure and app deployment within each agency, as well as throughout the enterprise.
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    Planning for Success
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    Planning for Success

    77% said that processes and governance are in place to support IT project prioritization, decision-making, funding and other initiatives.
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    Singular View
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    Singular View

    56% said that there is a single system used to track requests, provide status to business/IT and capture data related to demand management.
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    Incomplete Effort
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    Incomplete Effort

    Only 35% measure benefits realized after a project has been completed.
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    Status Quo
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    Status Quo

    44% said they spend more than 80 cents of every budget dollar on maintaining existing systems, limiting the opportunity for innovation.
 

Most state CIOs are implementing enterprisewide strategies to best support business efforts and make better investment decisions, according to a recent survey from the National Association of State Chief Information Officers (NASCIO) and Infosys Public Services. The resulting report, titled "Is State IT Working on the Right Things?" indicates that these CIOs are taking proactive steps to ensure that IT efforts are current and properly aligned with business. They're also moving forward with consolidation efforts to establish a single system for tracking and managing business requests. Most of the survey results are encouraging, but there are areas in which state CIOs can improve: Relatively few are measuring benefits of completed projects, and they're still spending too much of their budget on the maintenance of existing systems as opposed to innovation. While the findings are focused upon CIOs in the public sector, they provide useful perspectives for tech leaders within all industries who are dealing with the same challenges. "While state IT departments are starting to address shortcomings in their decision criteria and processes, there is still a lot to be done," said Doug Robinson, executive director of NASCIO. "Accelerating the pace of change will require principled direction, well-defined operating schemes and improved investment in management practices." A total of 34 state CIOs and other senior-level state IT decision-makers took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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