Why IT Monitoring Tools Are Not Stopping Outages

By Dennis McCafferty  |  Posted 12-29-2016 Email

Most organizations are still using network monitoring solutions that aren't very effective in predicting network performance issues and/or outages, according to a recent survey from Veriflow. The accompanying report, "Network Complexity, Change and Human Factors are Failing the Business," indicates that, in many cases, it's the users who end up reporting an outage or service disruption, and that delay can negatively impact business for an hour or more. Growing network complexities are leading to an increasing number of outages, findings reveal, with human error also playing a significant role. What's more, most survey respondents said their company is required to fulfill network compliance standards, and many expressed doubt that their network is up to that challenge. "Respondents … are saying their monitoring solutions fail to predict most incidents," said Brighten Godfrey, CTO at Veriflow. "There are persistent vulnerabilities as well, with widespread uncertainty about the network's compliance and segmentation." A total of 315 tech professionals who respond to IT alerts took part in the research, which was conducted by Dimensional Research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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