What to Look for in Collaborative Tools

By Dennis McCafferty  |  Posted 04-06-2017 Email

The majority of professionals feel that collaborative solutions play a key role in helping their organization achieve critical business goals, according to a recent survey conducted by the Harvard Business Review Analytics Services. The resulting report, sponsored by Insight, states that these tools often boost efficiency and productivity, while enabling users to make better business decisions. The products also expand the potential for innovation. Global sales of collaborative apps are projected to reach $20.1 billion in 2020, up from $13.3 billion in 2015, according to industry research. All is not perfect, however, as survey respondents said they'd like to have access to collaborative tools that include contractors, consultants and partners in the process. They'd also like less complexity when setting up these tools and greater ease of use. "Collaboration is not a new concept," writes Doug Fink, Insight's practice director for collaboration, in an introduction to the report. "But … we've evolved from smoke signals to wired phone calls and from sticky notes to videoconferencing with colleagues half a world away. Today's businesses are more efficient and productive than ever, in large part due to cloud-based collaboration tools." The report includes a number of recommendations, and we've adapted some of them here. The more than 420 professionals who took part in the research were readers of the Harvard Business Review.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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