Vendor Value Survey: The Competition

How do vendors stack up to their rivals? In this part of the Vendor Value report, CIO Insight compares vendors in eight different product categories.

This year’s headlines:

Apple vs. Dell:
Apple has fallen behind Dell in every major category, as more IT executives asking where’s the ROI?

Enterprise Software:
Red Hat caps off the software industry with an impressive 97% loyalty rate, but SAP may be the biggest winner.

Hardware, Software and Services:
Hewlett Packard shows it’s possible to offer a wide variety of products and still get high marks.

Cisco continues to dominate this category, coming in first five years in a row.

Palm’s plummeting scores allow RIM to widen its lead in this category.

IT executives think highly of their security firms, but none more than VeriSign and Check Point Software.

Reliability ratings improved in this low-scoring sector, but there’s still plenty of room for improvement. T-Mobile beat out Verizon Wireless for the top spot.

Industry Leaders:
Only a handful of vendors have come in first place every year; click on this category to see the list.

Next Page: Security

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