Vendor Value Survey: The Competition

How do vendors stack up to their rivals? In this part of the Vendor Value report, CIO Insight compares vendors in eight different product categories.

This year’s headlines:

Apple vs. Dell:
Apple has fallen behind Dell in every major category, as more IT executives asking where’s the ROI?

Enterprise Software:
Red Hat caps off the software industry with an impressive 97% loyalty rate, but SAP may be the biggest winner.

Hardware, Software and Services:
Hewlett Packard shows it’s possible to offer a wide variety of products and still get high marks.

Networking:
Cisco continues to dominate this category, coming in first five years in a row.

PDAs:
Palm’s plummeting scores allow RIM to widen its lead in this category.

Security:
IT executives think highly of their security firms, but none more than VeriSign and Check Point Software.

Telecommunications:
Reliability ratings improved in this low-scoring sector, but there’s still plenty of room for improvement. T-Mobile beat out Verizon Wireless for the top spot.

Industry Leaders:
Only a handful of vendors have come in first place every year; click on this category to see the list.

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