Shadow IT Hurts Automation Efforts

Shadow IT Hurts Automation Efforts

Taking CommandTaking Command

68% of IT pros surveyed said their CIOs are either hands-on when it comes to automation, or they’re thought leaders who demonstrate how automation can affect their organization.

Potential Benefits of AutomationPotential Benefits of Automation

Changing the way virtual and cloud environments are managed: 82%, Allowing self-servicing organizationwide: 73%, Reducing the cost of IT operations: 68%, Automating big data and data integration projects: 65%


61% of IT execs said automation is helping their organization enhance the customer experience, and 59% said it increases productivity. More than half said it helps users share knowledge.

Piecemeal ProcessPiecemeal Process

59% said their organization does not have a holistic approach to automation, and this ad hoc approach creates points of incompatibility.

Going It AloneGoing It Alone

Nearly half said their firm doesn’t have mature business processes to automate, and that business owners are creating their own automated solutions with nonstandard or incorrect tools.

Full PlateFull Plate

78% of the IT execs said their tech department is overloaded, leaving them little time for value-added activities.

Issues Caused by Heavy IT WorkloadsIssues Caused by Heavy IT Workloads

IT’s abilities and resources are stressed: 46%, Business benefits are placed at risk: 16%, IT has little time for anything but being “order takers”: 16%

Stalling OutStalling Out

74% of IT execs said the tech department struggles—if it’s not “dropping balls right and left” or having a “total meltdown”—when it comes to mobile development.

Big (Data) DifficultiesBig (Data) Difficulties

66% encounter these levels of difficulty with respect to analytics and data science.

Stormy WeatherStormy Weather

58% of the executives face these same struggles when it comes to cloud computing.


Only 45% said business leaders in their organization know how to use tech to improve operations and gain a competitive advantage.

Dennis McCafferty
Dennis McCafferty
Dennis McCafferty is a contributor to CIO Insight. He covers topics such as IT leadership, IT strategy, collaboration, and IT for businesses.

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