What CEOs Expect From IT Investment
63% of surveyed global CEOs perceive of “quite high” or “very high” value in using digital tools to make strategic decisions, and 56% said the same about using digital tools for risk-related decision-making.
51% of those surveyed said emerging as a digital champion is “very important” in maximizing digital investments, and 52% cite the need to gain a clear vision of how tech can help achieve competitive advantage.
Increasing operational efficiencies: 88%, Providing data and data analytics: 84%, Enhancing the customer experience: 77%
50% said mobile tech for customer engagement is strategically “very important” to their organization, and 48% said data/data analytics is. Another 31% cite the Internet of things as being strategically very important.
61% see more growth opportunities than they did three years ago. But nearly the same percentage also see more threats to growth than they did three years ago.
61% are concerned about cyber-threats impacting their company’s growth, up from 48% who felt this way in 2014.
58% have reservations about the rapid pace of technological change affecting their company’s growth, up from 47% last year.
54% are concerned about new market entrants impacting their company’s growth, up from 46% in 2014.
47% of CEOs said they will collaborate in joint ventures, strategic alliances or informal collaborations to gain access to new/emerging tech, and the same percentage said they’ll do so to gain access to new customers.
54% have either entered a new sector or sub-sector in the past three years, or have considered doing so.