IT Leaders Give Smart Watches the Time of Day

IT Leaders Give Smart Watches the Time of Day

IT Leaders Give Smart Watches the Time of DayIT Leaders Give Smart Watches the Time of Day

By Karen A. Frenkel

Enterprises Want Wearables to Improve ProductivityEnterprises Want Wearables to Improve Productivity

The top five productivity drivers for company use of wearable computing and augmented reality technologies are: Improve current business processes: 48%, Gain a competitive advantage: 46%, Create new business processes: 38%, Provide levels of safety for employees: 28%, Improve or extend engagement with customers: 21%

Of All Wearables, Smart Watches Are FavoredOf All Wearables, Smart Watches Are Favored

Asked what types of wearable devices their company plans to use in the next six months, respondents answered as follows: Smart watches: 81%, Heads-up displays/smart glasses: 54%, Fitness trackers: 28%

Security ConcernsSecurity Concerns

A majority of respondents have security concerns regarding smart watches. Here are the top three: Privacy concerns for employees who are wearing devices: 50%, Theft of wearable devices for employees: 46%, Privacy concerns for customers wearing devices: 40%

Wearable Device Policies Are NeededWearable Device Policies Are Needed

Companies have not yet created policies for wearable computing and augmented reality technologies. 49% said they plan to create new management and security policies. Another 49% said they plan to manage and secure wearables the way they handle smartphone and tablet security.

IT Execs Decide About WearablesIT Execs Decide About Wearables

IT decision-makers are in charge of wearable technology solutions. 59% of IT executives compared to 33% of executive management decide whether to purchase wearables.

Apps and Higher-Level OS NeededApps and Higher-Level OS Needed

“The leap from Bluetooth-enabled accessory to intelligent, Internet-connected companion means more than adding cellular and Wi-Fi radios (though these are important as well). Software and application creation, combined with a higher level operating system, must take place for wearables to deliver real business value,” the report states.

App Acquisition Strategies VaryApp Acquisition Strategies Vary

52% of respondents said they will build custom applications internally, 41% will buy off-the-shelf applications, and 39% will contract outside developers.


With the rise of IoT, smart watches may be placed on the back burner as enterprises put effort into managing sensors. But smart watches present another potential avenue for hackers to access larger pools of enterprise data, and security remains a top concern.

Karen A. Frenkel
Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

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