Mobile Collaboration: Barriers and Opportunities

Mobile Collaboration: Barriers and Opportunities

Focus on Personal ProductivityFocus on Personal Productivity

Both IT and business departments consistently rank enterprise personal productivity tools the highest. 90% of respondents empower employees with email access, 80% provide company calendar access and 82% let employees manage contact directories on their mobile devices.

Gap Between What's Provided and PerceptionGap Between What’s Provided and Perception

There is a gap between what IT says it’s providing and what the business side says is available. Less than 30% of non-IT respondents are aware of internal and external collaboration tools, while 60% of all respondents reported being aware of these capabilities.

Mobile Device Policy GapMobile Device Policy Gap

47% of business respondents are aware of a mobile device policy at their company, whereas 83% of IT respondents claim that one is in place.

Business Priorities Not MetBusiness Priorities Not Met

40% of IT respondents rank customer service as the business process that will benefit most from mobile, compared with 24% of business respondents.

Disagreement Over Collaboration MaturityDisagreement Over Collaboration Maturity

21% of IT respondents call themselves “innovators” versus only 7% on the business side. Only 9% of IT respondents rate their organizations as “laggards,” in contrast to 29% of business respondents.

Settling For Insecure ToolsSettling For Insecure Tools

Companies are settling for insecure tools, but they agree that Microsoft Share Point/Office 365 is the current enterprise collaboration leader. This does not include tools like Lync and Yammer, which ranked 4 and 8, respectively.

The FutureThe Future

50% of IT respondents think 2015 will be the “Year of Enterprise Productivity.” Half favor Microsoft as the most likely mobile enterprise innovator, followed by Google (35%) and Apple (25%).

Spending in 2015Spending in 2015

90% of IT respondents say spending on collaborative technologies next year will either match or exceed what was spent this year.

Beyond Personal ProductivityBeyond Personal Productivity

“Enterprises need to move well beyond the current focus on personal productivity,” says CEO Yaacov Cohen. “We expect 2015 to be a game-changing year in mobile enterprise collaboration as the focus shifts away from individual employees and onto the connected enterprise.”

CIO Insight Staff
CIO Insight Staff
CIO Insight offers thought leadership and best practices in the IT security and management industry while providing expert recommendations on software solutions for IT leaders. It is the trusted resource for security professionals who need network monitoring technology and solutions to maintain regulatory compliance for their teams and organizations.

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