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Whiteboard: Business by Design
The role of the enterprise architect is much like that of a city planner. Too often, in a city, buildings…
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Thinking Out Loud: Robert Adams
CIO Insight: What did you expect when you came to 99 Cents Only? Robert Adams: I was nervous about going…
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Harrah’s Entertainment: Winner of Alignment Award
NEW YORK, December 8, 2003 – Ziff Davis Media’s CIO Insight magazine, the premier information source for best practices for…
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Executive Briefs: December 2003
Strong Signals: Information Polluters? By John Parkinson How much misinformation would it take to ruin your expensive and carefully designed…
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Case Study: Walt Disney World Resorts and CRM Strategy
Sitting on a curb with their three children one humid afternoon in October inside Magic Kingdom, the oldest of Walt…
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Woo New Customers: Ebay Inc.
While traditional loyalty programs are designed to boost spending at one business, eBay Inc., the San Jose, Calif.-based online auction…