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Putting Brakes on Real-Time Enterprise
Barton Goldenberg is founder and president of ISM, Inc., a customer relationship management consultancy headquartered in Bethesda, Md. He is…
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Due Diligence: The End of IT Growth
During the past two years, business has dramatically cut back on information technology spending, and next year is shaping up…
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Case Study: General Electric and Real Time
Gary Reiner, CIO of General Electric Co., leads a visitor over to the far side of his spacious office at…
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Creating a Real-Time Work Force
Ann Bartel, professor of human resource management at Columbia Business School, recently chatted with CIO Insightabout the bumps in the…
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Book Review: Viva La Geeks!
Leading Geeks: How to Manage and Lead People Who Deliver Technology , By Paul Glen and Jossey-Bass, November 2002, 288…
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Thinking Out Loud: CIO Gary Reiner
CIO INSIGHT: You’ve put so-called “digital cockpits” in the hands of managers throughout GE. What are they and how do…
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Executive Briefs: November 2002
Case Study: General Electric Co. By Dave Lindorff General Electric Co. is one of the few companies on the front…
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Technology: CRM