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Executive Briefs: October 2002Case Study: Eli Lilly and Co. By Perry Glasser Faced with an FDA investigation that has slowed its development of… 
 
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Technology: Voice Over IP
 
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Redistributing the WorkplaceDr. Charles E. Grantham is the founder and chief scientist of the Institute for the Study of Distributed Work. He… 
 
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Whiteboard: Managing Business Continuity
 
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Code Breaking: A Bounty on SpammersAccording to Merriam-Webster’s dictionary, a vigilante is “a member of a volunteer committee organized to suppress and punish crime summarily… 
 
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Analysis: Managing the UnthinkableFor most, disaster recovery and business continuity is a theoretical exercise. For many, however, it became frighteningly real a year… 
 
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Lessons of Sept. 11
 
