Information Governance Is Poor at Many Companies
Many companies report inadequate information governance strategies and IG training programs, and data is often lost due to staff negligence or bad practices.
17% of the survey respondents said the maturity level of their company’s information governance policies is extremely poor. Only 3% said their IG policies are outstanding.
10% reported data loss due to staff negligence or bad practices during the past 12 months. 8% said they could not find records required for litigation.
Only 24% of respondents said that IG and data security are high on their senior management’s agenda. 27% have plans to investigate and audit their information ecosystems.
34% said their company does not offer IG training, and 15% said IG training is provided only at the time an employee joins the workforce.
For those who do get training, 54% said it was delivered online, and 26% said they got their IG training from reading employee manuals.
Policies and practices: 91%,
Compliance requirements: 80%,
Technology training: 56%
In terns of preventing data loss, 26% of respondents saw themselves as trailblazers, and 40% said they are behind the times when it comes to defensible deletion.
50% of the respondents reported having an IG committee in their company.
Information retention: 67%,
Access and confidentiality: 66%,
Data protection and personally identifiable information: 61%
Consolidating storage into larger data centers: 28%,
Moving content and records to the cloud: 26%,
Replacing file shares with EFSS, ECM or ERM systems: 26%
29% of the respondents said that volumes and costs are increasing, while 19% reported that they are holding their own.
27% of respondents said most files are never deleted, and 14% said they have no defined retention period.