Information Governance Is Poor at Many Companies

Information Governance Is Poor at Many Companies

Information Governance Is Poor at Many CompaniesInformation Governance Is Poor at Many Companies

Many companies report inadequate information governance strategies and IG training programs, and data is often lost due to staff negligence or bad practices.

Lacking MaturityLacking Maturity

17% of the survey respondents said the maturity level of their company’s information governance policies is extremely poor. Only 3% said their IG policies are outstanding.

Staff NegligenceStaff Negligence

10% reported data loss due to staff negligence or bad practices during the past 12 months. 8% said they could not find records required for litigation.

Prioritizing IGPrioritizing IG

Only 24% of respondents said that IG and data security are high on their senior management’s agenda. 27% have plans to investigate and audit their information ecosystems.

Scarce TrainingScarce Training

34% said their company does not offer IG training, and 15% said IG training is provided only at the time an employee joins the workforce.

Types of TrainingTypes of Training

For those who do get training, 54% said it was delivered online, and 26% said they got their IG training from reading employee manuals.

What IG Training IncludesWhat IG Training Includes

Policies and practices: 91%,
Compliance requirements: 80%,
Technology training: 56%

Preventing Data LossPreventing Data Loss

In terns of preventing data loss, 26% of respondents saw themselves as trailblazers, and 40% said they are behind the times when it comes to defensible deletion.

IG CommitteesIG Committees

50% of the respondents reported having an IG committee in their company.

IG Retention and Access PrioritiesIG Retention and Access Priorities

Information retention: 67%,
Access and confidentiality: 66%,
Data protection and personally identifiable information: 61%

Storage Reduction OptionsStorage Reduction Options

Consolidating storage into larger data centers: 28%,
Moving content and records to the cloud: 26%,
Replacing file shares with EFSS, ECM or ERM systems: 26%

Are IG Strategies Working?Are IG Strategies Working?

29% of the respondents said that volumes and costs are increasing, while 19% reported that they are holding their own.

Policies on DeletionPolicies on Deletion

27% of respondents said most files are never deleted, and 14% said they have no defined retention period.

Karen A. Frenkel
Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

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