Scarcity of Security Pros Advances Automation

Scarcity of Security Pros Advances Automation

Scarcity of Security Pros Advances AutomationScarcity of Security Pros Advances Automation

Organizations are turning to security automation to cope with a shortage of qualified security professionals and heavy reliance on manual security.

Incident Response CapabilitiesIncident Response Capabilities

98% of the IT professionals surveyed said they are challenged by incident response capabilities, and 71% claim that IR has become more difficult during the past two years.

Top Three IR ChallengesTop Three IR Challenges

Monitoring processes from end to end: 47%, Keeping up with the volume of threat intelligence: 46%, Keeping up with the volume of security alerts: 43%

Security Skills GapSecurity Skills Gap

The security skills gap, combined with heavy reliance on manual resources, exacerbates IR challenges. 91% of respondents said IR efficiency and effectiveness are limited by the staff time and effort required of manual processes.

Need More Security StaffNeed More Security Staff

91% of respondents are actively trying to increase the size of their IR staff.

Turning to Automation and OrchestrationTurning to Automation and Orchestration

62% of the respondents have already taken action to automate and/or orchestrate IR processes. Another 35% are either engaged in a project or plan to initiate one within 18 months.

Initiatives Are Just BeginningInitiatives Are Just Beginning

The shift to automated and orchestrated IR is just beginning. Only 32% of respondents categorize their initiatives as at a mature stage.

Reasons to Move to IR Automation/OrchestrationReasons to Move to IR Automation/Orchestration

Automating data collection: 50%, Reducing human error: 49%, Improving ability to triage incidents: 47%

Plans For IR SpendingPlans For IR Spending

91% of respondents said their organization’s spending on IR will increase over the next two years, and 40% said spending will increase significantly.

Plans for Process AlignmentPlans for Process Alignment

50% plan to improve the alignment of IR and IT governance processes; 43% expect to test their IR processes more often; and 38% plan to hire more incident response personnel.


Start small by setting realistic short-and long-term goals. Define metrics, measure progress and make corrections along the way. Push for increased collaboration between CIOs and IT operations managers. Focus less on resource volume and more on technology integration. Look to vendors for automation, while optimizing internal IR resources.

Karen A. Frenkel
Karen A. Frenkel
Karen A. Frenkel is a contributor to CIO Insight. She covers cybersecurity topics such as digital transformation, vulnerabilities, phishing, malware, and information governance.

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