Shadow IT’s Growing Footprint
81% of line-of-business workers and 83% of IT staff admit to using nonapproved SaaS apps.
49% of business and 42% of IT workers use nonapproved SaaS apps because they’re familiar with them.
38% of business and 32% of IT workers use these apps because IT approval processes are too slow.
24% of both business and IT workers use nonapproved SaaS apps because they are better than the approved alternative.
18% of business and 14% of IT workers use these apps because the approved tools don’t perform needed functions.
33% of IT and 30% of business workers express a “high level of concern” over potential SaaS risks such as loss of data and breaches.
Business workers are three times as likely as IT workers to think their company has no SaaS policies—or to not be aware of any.
26% of IT departments use six or more nonapproved SaaS apps; just 7% of business units use that many.
Facebook is used without IT approval in 45% of enterprises, and 19% of them have been infected by malware.
Google Apps is used without IT approval in 40% of enterprises, and 27% of them have leaked sensitive data.
Dropbox is used without IT approval in 38% of enterprises, and 24% of them have experienced unauthorized access.