How Shadow IT Transformed the Role of CIO

By Dennis McCafferty  |  Posted 02-05-2015 Email

The majority of CIOs feel that their role is changing–and the rising trend of shadow IT is having a significant impact on this sentiment, according to a recent survey from BT Global Services. The report, titled "Art of Connecting: Creativity and the Modern CIO," indicates that CIOs must adapt due to shifting demands among customers, along with the increasing need for innovation. And the emergence of shadow IT–a term which essentially describes how non-tech departments are calling their own shots with respect to tech acquisitions and deployments, without involving IT–has presented even more complications. In fact, most CIOs fear that shadow IT may make their roles redundant. That said, a number of the survey findings actually convey encouraging points, especially for tech leaders who adapt to the changes while finding new ways to add business value within their organization. "CIOs are perfectly placed to nurture creative uses of technology throughout their organizations while keeping a strategic view," said Luis Alvarez, CEO of BT Global Services. "Indeed, our research shows that the board expects nothing less … In this new environment, CIOs who can adopt a creative, imaginative and visionary mind-set–and look more to their IT partners for innovation and fresh thinking–will thrive." A total of 955 global CIOs and other senior IT decision-makers took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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