10 Ways to Ask Great Questions

By Dennis McCafferty  |  Posted 01-23-2014 Email

Let's face it: Most of us love great interrogation scenes in movies or TV shows. From countless detective shows to 24 to the climax of A Few Good Men ("You can't handle the truth!"), we get a vicarious rush when we see a protagonist grasp the essence of reality under adverse conditions. In real life, of course, running an IT department is seldom this dramatic. However, CIOs need to routinely conduct inquiries in which actionable information is sought, which an often challenging pursuit. In the book Find Out Anything from Anyone, Anytime: Secrets of Calculated Questioning From a Veteran Interrogator (Career Press), author James O. Pyle (with co-author Maryann Karinch) reveals how the quality of your questions directly translates to the usefulness of the responses you receive. Combining the power of well-chosen words with techniques proven in military, intelligence and legal circles, Pyle illustrates how to make the most out of extended inquiries—whether during a job interview or a discovery effort to learn how a promising IT project failed. Pyle is a human intelligence training instructor who has served at multiple levels of the U.S. Army, including the United States Army Intelligence Center and School. For more about the book, click here.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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