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BPM Helps CIOs Tackle the Challenge of Change

While most organizations have some sort of business process management (BPM) system in place, global managers and executives said more tech investment is needed to get the most out of these efforts, Read More »

The Anatomy of Tech-Support Scams

As IT leaders, educating non-tech employees on the dangerous scams out there (and how to avoid them) can be a time-consuming endeavor, but it's one of the most important tasks tech leaders must take on. Cyber-criminals show no mercy when it comes to naive end users, demonstrated by the latest scam: fake tech support. Scammers who pose as a company's tech support team are on the rise. They've... Read More »

Shifting to Hybrid IT Is No Simple Task

Most businesses have shifted from on-premise infrastructures to hybrid IT environments, creating a dual mandate for IT professionals: increase efficiency through cloud services and ensure that critical systems, databases and applications are secure, according to a new survey. "Cloud adoption is nearly ubiquitous, but it's not now... Read More »

How Next-Gen Databases Elevate IT Performance

The majority of organizations predict that their deployment of next-generation database tech will outpace traditional database deployment within the next two years, according to a recent survey from Datos IO. The resulting report, titled "Read More »

How Cloud Users Put the Business at Risk

By now, CIOs and their IT teams must think that they've spent countless hours talking to their organization's employees about the inherent dangers of the Internet age. But risky user behavior is still alive and well, according to a recent survey from Softchoice. The report, titled Read More »

Why Simplifying Data Is Complicated Business

In assessing big data capabilities, only a minority of CIOs and other tech and business leaders give their organizations high marks, according to a recent survey from Snowflake Computing. The report, titled "Overcoming the Reality Gap of Big Data," reveals that data must get to analysts faster. In... Read More »

How Tech Can Boost Sales Team Performance

While companies are spending trillions on digital sales tools, the vast majority of sales teams aren’t taking full advantage of these investments, according to a recent survey from Accenture Interactive. The report, titled “Empowering Your Sales Force: It’s Not Just Automation, It’s... Read More »

Why Better Tech Is Needed to ‘Get Personal’

Marketing execs are determined to build more personalized campaigns and interactions with customers—but they don't feel they can do so with their current tech resources, Read More »

Why Separating Good Data From Bad Is a Challenge

Good data doesn’t always equate to good quality data, as data may be accurate but irrelevant to the business’ particular need for it.

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Don’t Fall on the Wrong Side of the Digital Divide

The majority of organizations are more focused on deploying analytics to improve operations than they are on customer-centric analytics efforts, according to a recent survey from Capgemini Consulting's Digital Transformation Institute. The resulting report, titled "Going Big: Why Companies Need to... Read More »

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