IT STRATEGY

Subscribe
 

How IT Drives Innovation in Customer Content

Nearly all execs feel that delivering personalization in content remains key to reaching customers—and many are relying on tech advancements to do this, according to a recent survey from PwC and Forbes Insights. The resulting report, titled "Leading With Customer-Focused Content: Driving Growth Through... Read More »

What’s Worse Than Stolen Data? Altered Data

Attacks that previously were considered advanced threats are commodities today, with sophisticated malware and exploits available for the price of a movie ticket, according to Amit Yoran, president of RSA, the security division of EMC. And yet, important results due to this evolution seem to be misunderstood; the... Read More »

11 Best Practices for Business Intelligence

Interest in business intelligence (BI) is surging, as big data is expected to explode into a $50 billion market in 2015—nearly doubling its current size. Why not, when BI supports so many business-critical functions, such as analytics, business performance management, text mining and predictive analytics. And while BI presents virtually limitless potential with regard to transforming... Read More »

How to Embrace Rogue IT

You might as well embrace rogue IT, or shadow IT, which will continue to grow in importance, and its impact will be felt globally, according to Tim Kelleher, vice president of IT Security Services at Century Link. Rogue IT might just lead to innovation and competitive advantage, he says. Employees increasingly will bypass corporate IT by... Read More »

Aligning Agile Practices With Quality Assurance

While the adoption of agile software development for Web apps is nearly ubiquitous among organizations today, the change isn't leading to much notable advancement in quality assurance and testing, according to a recent survey from Sauce Labs and Dimensional Research. The resulting "Read More »

2016 Has the Markings of a Perfect Storm for Fraud

This year, cyber-criminals are expected to continue to outsmart traditional security defenses. They will leverage the latest mobile hacker tools to impersonate legitimate users and take control of consumer accounts en masse, according to a blog outlining the top five online predictions by... Read More »

Why Good Data Goes Bad

A minority of top execs express high confidence in their organization's data quality management (DQM), according to a recent survey from Blazent. The resulting report, titled "The State of Enterprise Data Quality: 2016 Perception, Reality and the Future of DQM," indicates that... Read More »

Six Customer Experience Game-Changers

Nearly nine out of 10 execs view the customer experience as the primary basis for competition this year, according to Gartner. By 2017, half of consumer product investments will be directed toward customer experience innovations. With this in mind, TeleTech has come up with what we'll call the following six customer... Read More »

The Five Cloud Concerns Faced by All Industries

Of all industries, the financial services industry is the most exposed to risk in the cloud, according to a new report. Not surprisingly, security awareness is higher in technology firms, with most saying excessive sharing of data in the cloud is a top cyber-security concern. Conducted by the security intelligence arm of CloudLock, the report, titled "Read More »

How Real-Time Data Boosts the Bottom Line

While the majority of CIOs and other IT professionals recognize the importance of analyzing data in real time, tech leaders and developers disagree over how capable their organizations are at doing it, Read More »

Read More From Our IT Strategy Archive »