IT Strategy
Explore Articles
-
11 Challenges in CRM and How to Solve Them
Customer relationship management (CRM) software is designed to help businesses manage their interactions with customers. The goal of any good…
-
5 Types of CRM Software — Which Is Right for You?
Customer relationship management (CRM) is an umbrella term used to describe various techniques designed to help businesses collect and manage…
-
Top Continuous Delivery Tools for 2022
If your company has embraced DevOps, then you understand the importance of continuous delivery as part of the software development…
-
COVID-19 Effects on Digital Transformation: A Review of James P. Quinn’s Tech Trends 24/7
It’s no secret that the COVID-19 pandemic and subsequent events of the past couple of years have directly changed the…
-
Interview: The Growing Challenge of Fourth-Party Risk
Maintaining organizational partnerships with external parties is a commonplace and often necessary practice for companies in the modern business world.…
-
Managed Services 2.0: What You Need to Know
“Innovate or get left behind” is a basic rule of business. In the fast-paced world of IT, this is even…
-
ITIL Framework & Processes Explained
What Is the ITIL Framework? The IT Infrastructure Library (ITIL) framework is a collection of defined and optimized processes an…
-
Succeeding in a Crowded MSP Marketplace
The lines used to be set in stone. There were original equipment manufacturers (OEMs) who provided hardware and software. And…
-
How to Create a Data Retention Policy
Data is one of, if not the most valuable resource in today’s world. Keeping this data safe from hackers or…