INSIDE THE C-SUITE

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COO Manages Strategic Initiatives, Costs and Tech

As the COO for UK General Insurance and Shared Services, Barry Perkins handles all the big decisions on run costs, strategic initiatives and technology.

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Leading IT With Dealers and Customers in Mind

At Asbury Automotive, CIO Barry Cohen leads the IT organization with dealers and customers in mind, and is making IT a broader driver of value to the company.

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CEOs Give IT Leaders an A+

A new survey, "Modis CEO Survey 2014," reports that CEOs and business owners greatly appreciate their CIOs and other senior IT leaders, and that the majority of these tech executives are scoring an A+. Nearly all CEOs and business owners believe... Read More »

CIOs Take a Lead Role in Risk Management

In addition to serving as top IT innovators, CIOs are taking a primary role in the reduction of tech-related risks, according to a recent survey from FT Remark and Wipro. The resulting report, titled "Building Confidence: The Business of Resilience," indicates that nearly all C-level executives feel that... Read More »

Shadow IT Hurts Automation Efforts

CIOs and other IT executives are eager to pursue tech automation solutions, as the many benefits—improved productivity, customer service and collaboration—are clear. However, the actual execution of these deployments remains highly disconnected, leading individual business departments to pursue shadow IT, which introduces potentially troublesome tech tools into the process,... Read More »

An Unconventional Solution to a Big IT Problem

Users believe IT will somehow divine a perfect system for them. As much as IT pros wish this unrealistic expectation would go away, they know it’s not possible.

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Automation of Business Processes Drives Benefits

The majority of IT professionals said the automation of business processes is essential in today's corporate environment, although demand for speed is stressing IT's abilities and resources. A new study by PMG, which offers an enterprise service catalog and business process automation software, finds that while automation can enhance... Read More »

Gartner Advises CIOs: Flip Your Focus

CIOs must shift their legacy-first orientation to digital-first to become visionary and inspirational digital leaders rather than observers, according to a new survey from Gartner, "Flipping to Digital Leadership: The 2015 CIO Agenda." The study surveyed 2,810 CIOs from 84 countries who represent $397 billion... Read More »

The Social Side of Emotional Intelligence

The external aspects of emotional intelligence—social awareness and relationship management—can help you focus on others and build effective relationships.

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The Rise of No-Location Jobs

Since the turn of the millennium, the value chain for IT back-office services has evolved dramatically, resulting in the use of talent from all across the globe. Initially, the impetus was to reduce costs through offshoring. Then came outsourcing, in which back-office operations were handled by specialized third-parties. That development is being followed by automation, with robots being... Read More »

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