INSIDE THE C-SUITE

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Three Things CIOs Should Know About Cyber-Security

CIOs need to be aware of bring your own everything and cloud trends in the workplace, new privacy and data breach regulations, and evolving security threats.

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Unlocking Your Employees' Creativity

Employee creativity produces many of the innovations that result in a competitive advantage. Creative talent, therefore, is a corporate asset, and one that must be nurtured and developed.

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Despite Gains, Companies Don't Budget for Mobile

Although mobile technology improves employee productivity, particularly in customer service, many small and medium-sized businesses do not budget for mobile devices, according to a new survey by Sage North America. Instead, they take an ad hoc approach, addressing employees' needs as they arise. "Slightly more than three... Read More »

You Need to be an Emotionally Aware Leader

As we enter a new era for IT organizations, our next generation of leaders will have to embrace the idea of emotionally aware leadership.

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The Future of Customer Support

The next generation of customer service will be proactive, integrated and omnipresent, according to PwC. Are you ready?

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CIOs Should 'Own' Digital Business Technologies

CIOs should decide how to position their organization in relation to emerging digital business technologies, like the Internet of Things (IoT), 3D printing, wearable technology and robotics, according to a new Gartner report titled "How CIOs Need to Think About Business Digital Technologies." IT organizations are used to owning and supporting back-office technologies—in contrast to... Read More »

How I Solve Problems

The process for solving a problem in the workplace often involves diffusing the situation, correctly defining the problem, and controlling any variables that might impact the outcome.

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CIOs and CMOs Are Aligning on Tech Strategies

CIOs are increasingly working with CMOs to create better ways for technology to support customer-benefiting initiatives, according to a new survey from Accenture. The accompanying report, titled "Cutting Across the CMO-CIO Divide: Digital Drives a New Wave of Collaboration," reveals that nearly seven of 10 CIOs believe that IT is a... Read More »

What to do When a Data Breach Occurs

Data breaches are inevitable these days, which is why having a well-defined incident response plan and team in place is a necessity.

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Email Dominates Workers' Lives

The majority of U.S. employees feel compelled or obligated to check their office email accounts during their off-hours, according to a new survey conducted for GFI Software by Opinion Matters. While this may sound par for the course within tech department circles, CIOs who support work-life balance may want to know that a significant number of professionals check their accounts "in real... Read More »

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