Eight Ways to Lead During a Corporate Crisis

By Dennis McCafferty  |  Posted 11-18-2013 Email

It could be a sudden public scandal involving members of your organization's C-suite. Or perhaps it will be a fire, flood or other natural disaster. Or your company may bring to market a product that proves to be a recall-bound train wreck. Whatever the circumstances, CIOs and other top managers can't afford to ignore the potential of a serious crisis. A recent Modern Survey report, “Crisis Leadership: How to Prepare Your Organization for Challenging Times,” explores this topic in-depth. Along with survey results gauging how well-prepared employees, managers and leadership are (those findings are fairly positive), the paper reveals the following best practices for taking charge during troubled times. While much of the advice is intended for a predominately HR audience, the takeaways are readily translate for CIOs and tech managers. "Crisis management is about being in front of a crisis," says Ronald Thomas, chief human resource officer at RGTS Group, "as opposed to being behind or reactive." The survey findings are based upon research involving an estimated 1,000 workers. For more about the report, click here.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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