OUTSOURCING

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The Rise of No-Location Jobs

Since the turn of the millennium, the value chain for IT back-office services has evolved dramatically, resulting in the use of talent from all across the globe. Initially, the impetus was to reduce costs through offshoring. Then came outsourcing, in which back-office operations were handled by specialized third-parties. That development is being followed by automation, with robots being... Read More »

Typhoon Haiyan Points to Outsourcing Risks

Businesses that rely on outsourcing and offshoring must develop an overarching business continuity strategy.

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