App Testing Now Consumes a Quarter of IT Budget

By Michael Vizard  |  Posted 09-30-2013 Email Print this article Print

new study of 1,500 global IT decision-makers conducted by Capgemini and Hewlett-Packard finds that, by 2015, quality assurance testing is expected to consume as much as 28 percent of the IT budget, up five percentage points from 2013. Despite the rise of cloud computing, most of that money is being spent on IT infrastructure to maintain a permanent test environment. Worse yet, IT leaders report that they are facing significant challenges with automating test procedures, which eliminates one of the primary ways to reduce testing costs. Another major problem highlighted by the study is that not only are many approaches to app testing fairly reactive, but they are starting too late in the application development cycle to be as effective as they could be. Those issues notwithstanding, there is hope. The report finds that more organizations are centralizing application testing services, just not necessarily in the cloud. Better still, about one quarter of them have or within the next two years plan to establish test centers of excellence to address these and other issues.

  • Projected Growth of QA Budgets

    As a percentage of the IT budget, quality assurance spending is increasing. 2012: 18%, 2013: 23%, 2015: 28% (projected)
    1-Projected Growth of QA Budgets
  • Transformational Projects Grow

    The percentage of high values versus maintenance projects is increasing as well. 2012: 41%, 2013: 46%, 2015: 49% (projected)
    2-Transformational Projects Grow
  • Breakdown of Quality Assurance Investments

    Infrastructure investments continue to dominate. Testing hardware and infrastructure: 40%, Tools and software licenses: 28%, Human resources: 23%
    3-Breakdown of Quality Assurance Investments
  • Nature of the Quality Assurance Team in 2013

    Year over year results for 2013, however, show momentum is moving toward centralization. A combination of centralized and decentralized functions: 35%, Centralized as one team: 26%, Highly decentralized: 13%, Testing handled by external vendor: 12%, No separate testing function: 14%
    4-Nature of the Quality Assurance Team in 2013
  • Shift to Test Center Operational Excellence?

    As part of centralization, a shift to Test Center Operational Excellence (TCOE) center is underway. Fully operational TCOE: 19%, TCOE already started with completion in two years: 13%, Plan to use third-party TCOE: 19%, Plan to develop internal TCOE in two years: 23%, No plans in place: 26%
    5-Shift to Test Center Operational Excellence?
  • Metrics Uses to Measure QA Effectiveness

    Most measurements are reactive rather than proactive. Number of defects found: 73%, Cost per test case: 55%, Cost per defect found: 52%, Reduced time to market: 45%, Cost savings from preventing defects to reach production: 39%
    6-Metrics Uses to Measure QA Effectiveness
  • Testing Service Delivery Models

    Reliance of external testing services is on the rise. Internal or in-house: 41%, External managed service providers: 20%, Staff augmentation and contractors: 14%, Co-Managed projects: 14%, Capped or fixed capacity professional service: 12%
    7-Testing Service Delivery Models
  • When Does Quality Assurance Get Involved in a Project?

    Most of the time quality assurance’s project involvement occurs too late. Project planning phase: 22%, Requirements definition phase: 20%, Implementation phase: 20%, Production or maintenance phase: 15%, Realization of system development phase: 10%
    8-When Does Quality Assurance Get Involved in a Project?
  • The Rise of Mobile Testing

    The majority of IT shops are now seeing more mobile app testing. Yes: 55%, No: 45%
    9-The Rise of Mobile Testing
  • Barriers to Mobile Testing

    Methodology is now a bigger problem than the tools. Lacks the right method or process: 56%, Devices are not readily available: 52%, Mobile testing experts not available: 48%, Lacks in-house testing environment: 38%, Lacks the right tools for testing: 37%, Lack of time to test: 33%
    10-Barriers to Mobile Testing
  • Focus of Mobile App Testing Efforts

    The focus on security has jumped considerably. Performance: 59%, Security: 56%, Functionality: 43%, Portability: 38%, User interface: 36%, Certification of application: 34%, Compatibility and regression testing: 29%
    11-Focus of Mobile App Testing Efforts
Mike Vizard has been covering IT issues in the enterprise for 25 years as an editor and columnist for publications such as InfoWorld, eWeek, Baseline, CRN, ComputerWorld and Digital Review.


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