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Doing Big Data Analytics Right

Big data analytics offers revolutionary capabilities but achieving results requires a strategic vision—and a view into how it can create business value.

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Key Data Storage Trends That Every CIO Should Know

These days, CIOs and their organizations are getting consumed by all things data. This change is driven by ongoing innovations in analytics, of course, as these solutions are establishing profound new levels of data visibility, including lending insights to expand market share, improve customer and user engagement, and increase productivity, among other benefits. Given the stakes, CIOs need... Read More »

Germany's Secret World Cup Weapon: Big Data

If you're looking for inspiration when it comes to the use of big data analytics, look no further than Germany's national soccer team, winner of the 2014 World Cup.

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10 Emerging IT Techniques, Tools and Platforms

As a CIO, you're likely more focused on the proverbial big picture with respect to how IT can best support business strategies. Still, you need to stay abreast of the wealth of new tech tools, techniques and platforms which are building a buzz among your employees. After all, not only will you earn techie points for recognizing the assortment of emerging lingo referencing IT approaches and... Read More »

Eight Classic Big Data Mistakes

Demand for big data analytics will only continue to soar as the overall market is expected to grow at a compound annual growth rate of 27% through 2017, amounting to a $32.4 billion market, according to industry research. Yet, with all of the investments into analytics tools and talent, CIOs and other IT leaders can lose sight of what they're ultimately seeking to do. Collecting lots of big... Read More »

Why Extracting Value From Big Data Is Difficult

Businesses that are exploring big data need to consider the technical and talent challenges and develop well-defined business objectives before committing staff and budget to any initiatives.

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Businesses Need Help With Data Analytics Tools

A clear majority of organizations want to move forward with data analytics initiatives. But they're stumbling out of the gate to do so. Here's why: The majority of analysts and a great deal of data scientists say they don't have access to the tools they need to pursue data projects or they aren't even aware of which ones are being deployed in-house, according to a recent survey from Read More »

Call Centers Heading to the Cloud

If your organization's call center is premise-based, it's highly likely you'll be moving it to the cloud soon, according to a recent survey from Evolve IP and the Contact Center and Customer Care Industry Professional Network. The survey's accompanying "2014 North American Call Center" report reveals that CIOs and other decision-makers are... Read More »

How Big Data is Redefining the Role of a CIO

Organizations are empowering CIOs to maximize the value of all things data, whether structured or unstructured. In the process, these CIOs are expanding their impact by redefining their jobs, according to a new paper from McKinsey & Company. Simply stated, these roles break down as follows: business leader, product manager and... Read More »

Rethinking Privacy

Enterprises need to strike a balance between gathering and using data effectively and delivering the sense of privacy that consumers increasingly demand.

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