Dennis McCafferty

In the Dark  49% say they lack needed information about enterprise activities that lead up to performance incidents.

Not Engaging Users  Successful CIOs involve users in app design and prototyping, to secure buy-in early on.

Meetup Opp  Booz Allen Hamilton organizes in-house community groups by interests (poker, kickball, trivia games, etc.), not by age groups.

Innovation’s Mass Appeal  Thanks to the recession-influenced mantra of "do more with less," even small companies will embrace cloud, mobility

Empty Words  55% of workers say having a certain title isn't important.

1. Unhealthy Internal Competition  Healthy competition encourages achievement. But when employees focus more on beating each other than benefiting

1. Open Line  91% of the "best and brightest" organizations use a company intranet or website to communicate to workers.

1. Overcompensating  In meetings, you over-prepare--and over-talk--in the hope that people will think you're smart.

CIOs recognize the value of open source software but they need to be aware of its minuses. Learn the pros and cons now.

1. Wet One An employee threw his coworker into a lagoon.

1. California: Public Employer Readiness Team Consolidated health/retirement benefits services that had required more than 109 different systems for 1.6

1. Take Responsibility No matter what external factors cause problems, you're ultimately the one in charge of your department. And your career.