Dennis McCafferty

In Summary Who: IT leaders from PricewaterhouseCoopers, Gartner, Deloitte Consulting, Hertz and the Elizabeth Glaser Pediatric AIDS Foundation, among

To find the right answer, you must find the right question.In the classroom, you often get spoon fed guiding questions. Not so in the real world.

Who is your primary customer?Determine if this customer is the prime focus of maximized delivered value.

Social-media sites are considered by most enterprises in terms of their potential for marketing. Read about social learning.

Assess your decision effectivenessIt's not only about how good your decisions are, but how fast you make them and how well they're executed.

15 percent is approximately how much of the gap between good and bad organizational performance that bosses contribute to, research shows.

When it comes to enterprise demands in the California court system, the numbers are astonishing: The state's 58 superior courts--one for each

Want to take your IT team out to lunch to reward them for putting in the extra time and effort for a job well done? Go ahead. This one will grill you

Joe Montana engineered countless, last-minute comebacks with calm-under-pressure, "ice water in the veins" resolve. CIOs need the same qualities.

Anyone still thinking about picking up an iPhone 4 must be choosing to ignore the fact that it is already the subject of a class action suit, and that it

As much as 50 percent of new hires from outside the organization at mid-level management and above fail within the first two years.

94% of tech companies name competition and consolidation as top risk factors.