Data Mining and Business Intelligence: A Guide to Productivity
By Stephan Kudyba and Richard Hoptroff
Idea Group Publishing, 2001
By Elizabeth Vitt, Michael Luckevich and Stacia Misner
Microsoft Press, 2002
e-Business Intelligence: Turning Information into Knowledge into Product
By Bernard Liautaud
"Business Intelligence: The Intelligent Customer"
By Susan Osterfelt
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