The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
IT Governance: How Top Performers Manage IT Decision Rights for Superior Results
By Peter Weill and Jeanne W. Ross
Harvard Business School Press, May 2004
"Avoiding Investment and Project Failures"
By Val Sribar and Al Passori, META Group Inc., April 2004
"What It Takes To Be a Leader In IT Portfolio Management"
By Eric Austvold and Alison Bacon, AMR Research Inc., July 2003
"IT Investment Management: Portfolio Management Lessons Learned"
META Group Inc., December 2002
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